Privacy policy.

Privacy Policy

Last updated: 09/10/2025

Dylux Vision (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, make a booking, or communicate with us.

1. Who We Are

Dylux Vision is a photography, videography, and photo booth hire business based in England, United Kingdom, offering professional event services including drone filming.
If you have any questions about this Privacy Policy, please contact us at:
📧 dyluxvision@gmail.com

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you contact us, make a booking, or fill out a form on our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Event details (date, location, type of event)

  • Billing or payment information (processed securely through third-party payment systems)

b. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process enquiries and manage bookings

  • To communicate with you about your event or services

  • To send invoices, receipts, and confirmations

  • To deliver photos, videos, or related products

  • To improve our services and website functionality

  • To comply with legal and regulatory obligations

  • For marketing and promotional purposes (with your consent)

4. Sharing Your Information

We respect your privacy. Your personal data will never be sold or rented to third parties.
We may share your data only in the following cases:

  • With trusted service providers (e.g., payment processors, website hosts, delivery platforms) who help us run our business and who are required to keep your data secure.

  • Where required by law or regulation, or to protect our legal rights.

5. Data Storage and Security

We take data security seriously. All personal information is stored securely using encryption and password protection.
We implement appropriate technical and organisational measures to prevent:

  • Unauthorised access

  • Accidental loss or destruction

  • Unlawful processing

Your data will be kept only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing in certain cases

  • Withdraw consent at any time (for example, from marketing emails)

To exercise any of these rights, please contact us at [Insert your business email address].

7. Cookies

Our website may use cookies to improve user experience and website performance.
Cookies are small text files stored on your device that help us:

  • Remember preferences

  • Understand how visitors use our site

  • Enhance website functionality

You can adjust your browser settings to refuse or delete cookies, but some parts of the website may not function properly if you do so.

8. Marketing Communications

With your consent, we may send you marketing emails about upcoming offers, promotions, or new services.
You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Retention Period

We retain your personal data only for as long as necessary:

  • Enquiry or booking records – up to 6 years (for legal and tax purposes)

  • Marketing consent data – until you withdraw consent

10. Third-Party Links

Our website may contain links to third-party sites (e.g., social media or payment platforms).
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal data.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about how we handle your data, please contact:

Dylux Vision
📧 dyluxvision@gmail.com
🌐 www.dyluxvision.co.uk
📍 United Kingdom